Frequently Asked Questions

Calibra Money is a trusted financial services company that enables you to convert fiat currency (such as USD, EUR, AED) to USDT (Tether), a stablecoin pegged to the US Dollar. We provide a secure, trusted pathway to access digital assets.

We serve individual and business clients globally, subject to our onboarding requirements and jurisdictional restrictions. Some countries may be restricted due to policy requirements.

Click the "Register" button on our website and complete the registration form with your basic details. You will then be guided through our verification process.

Individual clients need a valid government-issued photo ID (passport, national ID, or driving licence) and a proof of address document dated within the last three months. Business clients require additional documentation.

Most individual verifications are completed within 24 hours. Business verifications may take longer depending on the complexity of the application.

Identity verification (KYC) is a legal requirement for financial services companies. It helps prevent money laundering, fraud, and other financial crimes, protecting both you and the broader financial system.

We accept Visa and Mastercard debit/credit cards and bank transfers. Card payments are processed instantly, while bank transfers typically take 1-3 business days to settle.

We accept multiple fiat currencies. Please contact us for the current list of supported currencies.

USDT (Tether) is a stablecoin, a type of cryptocurrency that is pegged 1:1 to the US Dollar. This means 1 USDT is designed to always equal approximately 1 USD, providing stability compared to other cryptocurrencies.

Yes, there are minimum and maximum transaction limits that may vary based on your verification level and jurisdiction. Please contact us for current limits.

You can receive USDT to your own external wallet or to a custody wallet that we create and manage for you.

We support USDT transfers on multiple blockchain networks. Please contact us to confirm which networks are available for your transaction.

Once your funds have cleared, USDT transfers are typically completed within 24 hours.

We can create a secure custody wallet for you through our partnership with institutional-grade custody providers. Your funds will be held securely and are accessible whenever you need them.

We charge a conversion fee (a percentage of the transaction amount) and pass through any applicable blockchain network fees. For detailed pricing, please contact us or register for an account to view live rates.

No. We believe in transparent pricing. All fees are clearly displayed before you confirm any transaction.

Yes. We implement institutional-grade security measures including encryption, secure data storage, and multi-factor authentication to protect your account and funds.

All personal data is encrypted and stored securely. We comply with applicable data protection regulations and never sell your data to third parties. See our Privacy Policy for full details.

You can reach us by email at info@calibramoney.com or through our Contact page.

Our support team is available 24/7. We aim to respond to all enquiries as quickly as possible.